Would You Like a Discount?

Have you or your company completed our Qualified Carpet & Upholstery Cleaning Technician Video Course or attended one of our face-to-face Carpet & Upholstery Cleaning workshops in the last 90 days? Then you can purchase additional assessments for your staff for only $110 each. Please contact us below for your coupon code.

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What To Expect

  • Nearly 8 hours of high quality content that we teach in our workshops

  • Self-paced videos, watch on your own time

  • Complete assessment for Certificate of Completion

  • 90 Days to complete the whole course

  • 75% Pass rate required on Assessment

  • You can attempt the assessment multiple times within the timeframe

What You Will Learn

Get a preview of what modules are being taught in this course by watching the videos below
and see the full course curriculum in the section towards the bottom of the page.

01. How to Convert Carpet Cleaning Enquiries To Real Money Over the Phone

Learn how to get those price shoppers across the line and focus your sales pitch.
Real life examples from a real business owner to help you increase your average return per job.

02. How To Make The Phone Ring With The Right Marketing

Learn what types of marketing work; where and who to market to and how to look after your existing customers.

03. How To Sell For You And Your Technicians

Learn easy to follow solutions to increase sales and how to change your selling mindset.

04. Quoting & Pricing for Carpet & Upholstery Cleaning

Learn how to quote carpet and upholstery cleaning, as well as how to convert quotes to bookings.

05. Odours, Bacteria, Allergies and Carpet & Fabric Protection

Learn how to deal with allergies, bacteria and odours, as well as how to quote and make money from these issues.

06. The Stain Removal Rules

Learn the rules for stain removal and how to maximise your income from each stain removal job.

07. How To Perform The Best Carpet Cleaning

Learn how to provide the carpet cleaning service to match the client and how to get the best clean using a proven step by step process.

08. How To Perform The Best Upholstery Cleaning

Learn how to provide the upholstery cleaning service to match the client and how to get the best clean using a proven step by step process.

09. How To Setup Your Carpet & Upholstery Cleaning Equipment

Learn the importance of setting up your van correctly and what impression customers get from your van setup.

10. Workplace Health & Safety for Carpet & Upholstery Cleaning


Learn the policies you should have in place to keep you and your staff working safely.

Course curriculum

    1. Carpet & Upholstery Cleaning Introduction

    1. How to convert carpet cleaning enquiries to real money over the phone Video

    2. How to convert carpet cleaning enquiries to real money over the phone exam

    1. How to make the phone ring with the right marketing Video

    2. How to make the phone ring with the right marketing exam

    1. How to sell for you and your technicians Video

    2. How to sell for you and you technicians exam

    1. Quoting and pricing for carpet and upholstery cleaning Video

    2. Quoting & Pricing for Carpet & Upholstery Cleaning Exam

    1. Odours, Bacteria, Allergies and Carpet & Fabric Protection Video

    2. Odours, Bacteria, Allergies and Carpet & Fabric Protection Exam

About this course

  • 20 lessons
  • 8 hours of video content

Example of Certificate of Completion as a Qualified Carpet & Upholstery Cleaning Technician

Instructor

With over 20 years in the cleaning and restoration industry Garry Carroll has developed his expertise and knowledge base through training and his personal desire to embrace new technology and cleaning and restoration techniques.

Structural drying training through Steve Swan IICRC, Kurt Bolden/Rachael Adams- Hydra lab IICRC, Chuck Dewalt American Drying Institute ADI, Robert Spencer British Damage Management Association BDMA, Ernie Storer Inject-dry Systems, A Master Textile Cleaner and Restorer through the IICRC, Master Rug Cleaning Technician training through Aaron Groseclose and Ellen Amirkhan. Trained with Bridgepoint systems and Piranha marketing.

Together, Garry Carroll and Lorelle McCulloch successfully operated and managed one of the largest Cleaning & Restoration companies in South East Queensland, Australia during 1995-2015. Building the business from 1 vehicle to the largest business in the industry in South East Queensland.

Read more about Garry's business career and training portfolio on our website.

We offer our customers real life knowledge & experience which enable you to change your thinking on how you can improve your customer experience which will improve your business.

Garry Carroll

Master Instructor